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Privacy Policy

Last Updated: 11 Mar 2026

Introduction

Intelliveer Inc. (“Intelliveer”, “we”, “our”, or “us”) provides software solutions designed to support orthodontic practices in managing their operations and workflows.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.

In certain circumstances, Intelliveer may process protected health information (“PHI”) on behalf of healthcare providers. When doing so, Intelliveer acts as a Business Associate under the Health Insurance Portability and Accountability Act (“HIPAA”) and processes such information only in accordance with agreements with healthcare providers.

 

Information We Collect

Information You Provide

We may collect information you provide directly to us, such as:

  • Name

  • Email address

  • Organization or practice information

  • Communications or support requests

Information Processed on Behalf of Healthcare Providers

When healthcare providers use the Intelliveer platform, we may process patient-related information on their behalf as part of providing our services. This information may include scheduling, billing, insurance, or treatment-related data necessary for practice management.

Intelliveer processes this information solely as a service provider to the healthcare provider.

Automatically Collected Information

When visiting our website or using our platform, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Usage logs

 

How We Use Information

We use information to:

  • Provide and operate our services

  • Improve platform functionality and reliability

  • Respond to support inquiries

  • Maintain system security

  • Comply with legal and regulatory requirements

Patient-related information is used only as required to provide services to healthcare providers.

 

HIPAA Compliance

Intelliveer maintains administrative, technical, and physical safeguards designed to protect protected health information in accordance with HIPAA requirements.

When Intelliveer processes protected health information, it does so under Business Associate Agreements (BAAs) with healthcare providers and only according to their instructions.

 

Sharing of Information

We do not sell personal information.

Information may be shared with:

  • Service providers who assist in operating our services (such as cloud infrastructure providers)

  • Healthcare providers who use our platform

  • Legal authorities when required by law

 

Data Security

We implement reasonable security safeguards designed to protect information against unauthorized access, disclosure, or misuse.

 

Data Retention

We retain information only as long as necessary to provide our services and meet legal obligations.

Patient-related information is primarily controlled by the healthcare provider using the Intelliveer platform.

 

Your Rights

Individuals seeking access to or correction of their medical information should contact their healthcare provider directly.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date.

 

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Intelliveer Inc.
11872 Cardinal Ct.
Loma Linda, CA 92354
https://www.intelliveer.com

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